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Explore Oraah eCommerce Shop Case Study

ORAAH is an e-commerce website. Herbal & Beauty products brand Shipping overall in India. Our carefully curated selection of herbal and beauty products is designed to rejuvenate, nourish, and bring out your natural radiance.

Oraah has an online marketplace like Amazon, Flipkart, 1Mg, Meesho and more.

Future Plans for Oraah:

Improves This could include new product launches, expansion of product lines, or improvements to the website.

Client PAIN AREAS

  • Shipping and Delivery Issues:
    • Delays, high shipping costs, and a lack of order tracking can result in a negative customer experience. Providing transparent and reliable shipping information is essential.
  • Digital Marketing Effectiveness:
    • Generating traffic and converting leads into customers can be challenging. Clients may seek assistance in optimizing their digital marketing strategies.
  • Return and Refund Process:
    • A complicated or unfriendly return and refund policy can deter potential customers. Simplifying and clarifying these processes can enhance customer trust.
  • Website Performance and User Experience:
    • Slow loading times and a poor user interface can frustrate customers and lead to high bounce rates.

SOLUTION WITH SERVICES

Addressing some problems faced by ORAAH requires a combination of strategic solutions and services. Here’s a breakdown of some common issues and suggested solutions:

Enhanced website traffic

invested in digital marketing services such as SEO, Social Media Advertising, and Content Marketing to increase Online Visibility. Collaborate with Influencers or run promotional campaigns to drive Traffic to the website.

 Customer service issues

Offered efficient customer support services through various channels, including live chat, email, and phone. Consider using chatbot services to handle routine queries and provide timely resolutions.

Slow Shipping Time

Collaborate with reliable logistics services like Shiprocket, ShypBuddy, InstaShippin to optimize shipping processes. Clearly communicate shipping times and provide tracking information. Consider offering expedited shipping options.

Social media marketing services

  • Develop a comprehensive social media strategy to engage with the audience, showcase products, and drive traffic to the website.

Digital Marketing Strategy

  • Develop a comprehensive digital marketing plan, including social media advertising, email marketing, and content marketing, to increase brand visibility and drive traffic.

Promotional Activities:

  • Clearly promote ongoing or upcoming sales, discounts, or special events on the website.
  • Utilize email marketing and social media to effectively communicate promotional activities.

Website Performance and User Experience:

  • Optimize website speed by compressing images, leveraging browser caching, and utilizing content delivery networks (CDNs).
  • Conduct user testing to identify and address any issues with the website’s user interface and experience.
  • Ensure mobile responsiveness for a seamless browsing experience on different devices.

Trust-Building Measures

  • Implement trust badges, customer reviews, and transparent policies to build credibility. Offer secure payment options.
RESULTS / REPORTS

Project Information

Clients:

Oraah

Category:

eCommerce (Herbal Products)

Date:

October, 2023

Address:

Punjagutta, Hyderabad

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